Week 3

SkyHigh Designs
Week 3
26th Feb 2013

Priestmangoode Airline Project

With the research reports nearly completed from over the week we each discussed our findings and began to write down what the airlines had in common and what made them stand out from each other. We looked at service based systems and decided that when designing the airline and working on the drawings that we all focus on different aspects to have a more holistic approach when beginning at the Discover stage of the project, before getting to the Define stage and the group focusing more on specific aspects and ideas that we have generated.
As well as this we highlighted various issues, problems and personal experiences we have encountered or heard about and made a list.

 Problems:
1.      Seating uncomfortable
2.      Expensive food
3.      Limited leg room
4.      Queues at check-in
5.      Ticket errors and difficulty to collect them
6.      Boring magazines no entertainment
7.      Difficulty sleeping
8.      Ear popping causing discomfort
9.      Storage of on board luggage
10.  Storage of a large coat
11.  Neck and back pain


Once we had a comprehensive list that we could look back to for inspiration and idea generation we began to discuss solutions to the problems and ways that we could avoid the problem altogether. After the discussions we were assigned to each have 10 A3 drawings ready for the 5^th of March as well as this a SkyDrive was set up to increase research sharing and group communication as well as a Facebook page which helps organising meetings, discussing issues and answering questions about the project.