SkyHigh Designs
Week 3
26th Feb 2013
Priestmangoode Airline Project
With the research reports nearly completed from over the week we each
discussed our findings and began to write down what the airlines had in common
and what made them stand out from each other. We looked at service based
systems and decided that when designing the airline and working on the drawings
that we all focus on different aspects to have a more holistic approach when
beginning at the Discover stage of the project, before getting to the Define
stage and the group focusing more on specific aspects and ideas that we have
generated.
As well as this we highlighted various issues, problems and personal
experiences we have encountered or heard about and made a list.
Problems:
1.
Seating uncomfortable
2.
Expensive food
3.
Limited leg room
4.
Queues at check-in
5.
Ticket errors and difficulty to collect them
6.
Boring magazines no entertainment
7.
Difficulty sleeping
8.
Ear popping causing discomfort
9.
Storage of on board luggage
10. Storage
of a large coat
11. Neck
and back pain
Once we had a comprehensive list that we could look back to for inspiration
and idea generation we began to discuss solutions to the problems and ways that
we could avoid the problem altogether. After the discussions we were assigned to each have 10 A3 drawings ready for
the 5
th of March as well as this a SkyDrive was set up to increase
research sharing and group communication as well as a Facebook page which helps
organising meetings, discussing issues and answering questions about the
project.